We know from speaking to customers that some wish they could sample the features and benefits of re-mapping without the risks of spending their money on something they cannot see at the time they are considering the Black Code option to gain that extra fuel economy and/or additional power.

So by introducing the Black Code 14-Day Money Back Guarantee it gives customers’ the chance to spend with confidence and experience the improvements to their vehicle over 14 days.   However, if a Black Code Customer is dissatisfied with the installation, all they would need do is notify us in writing within 14 days from the date of the purchase and Black Code will arrange to remove the product at no charge and reinstate the original factory settings.

There’s no hidden clauses to this promise.  Even if you contact a Black Code Technician on the 14th day after the installation we will act on our guarantee.    The most important thing is all customers are treated with openness, honesty and without delay.

The risk is ours! So give us a call today for your no obligation quotation and start the journey to receive the benefits to your pocket and driving experience. Call 0845 643 6898 or email info@black-code.co.uk

The Black Code service offering a customer warranty is completed on all re-maps to ensure total peace of mind.

The Black Code Warranty provides not only a guarantee of repair in the unlikely event of a breakdown but will also cover the vehicle if customers have a dispute regarding the vehicles manufacturer warranty.

It is true to say there are skeptics out there amongst us all that look at warranties as a sales tool and not really for the benefit of the consumer.  That can be the case, however we are very aware that many of Black Code customers who have their vehicles re-mapped by Black Code whilst the vehicle is inside the manufacturers warranty are concerned at voiding this warranty and rightly so.

However there is a myth surrounding what is called block exemptions within manufacturer warranty clauses.   It is our understanding, but you may want to check this out for yourself, that a manufacturer cannot void your warranty if you have followed certain conditions such as having approved manufacturer products fitted by a garage that is not a recognised dealership.   With remapping Black Code are working with vehicles to determine the best possible solution for the driving style and needs of the customer without adverse affects to the mechanics of the vehicle, hence our confidence in offering a FULL mechanical breakdown and life time warranty with cover against manufacturer disputes.

The warranty offered by Black Code is a trail blazer in the re-mapping industry, something Black Code is proud off and we know, from customer feedback, that it is well received and offers peace of mind  should there ever be a problem after installation.

More information and T&Cs why not contact one of our team on 0845 643 6898 or email info@black-code.co.uk

As an incentive for businesses to give it a try and allow us to demonstrate how beneficial vehicles re-mapped for economy is to them we have trial periods on offer.  No Win No Fee Basis!    The trial will be for two vehicles and is broken into two stages 1) control period and 2) trial software run.

Within the control period the customer is asked to monitor fuel consumption, mileage, and fuel purchase prices.  At the conclusion one of our Black Code’s Technicians will visit and remap the two selected vehicles with the modified maps and the second stage, the”trial software run” commences for a set period of time.   Both results are compared within a sophisticated software programme to determine projected savings over a year.

The comparative projections will draw on the MPG, MPL, annualised fuel usage for each vehicles and extrapolate this into absolute and percentage savings for you to base your ROI calculations before booking your fleet in for re-mapping.

However, if the result was, for some reason, not for you at the end of the trial we simply revisit you and remove the modified map and put your vehicles back to standard and wish you well for the future.  It’s that simple. no strings!

Other Consideration - There are other benefits apart from the obvious savings on fuel cost.   Remapped vehicles are greener and produced reduced CO2 emissions and thus will aid any commercial business in achieving a greener climate control standing and also assist in their Corporate and Social Responsibility Charter.

To book your commercial trial today call our Technical Support line 0845 643 6898 or email info@black-code.co.uk

So how do I know whether my car has an ECU that requires removal? Black Code has the ability to cross check ALL makes and models to verify quickly and simply which can be read through the OBDII port and those that require ECU removal. Our wide ranging software coupled with our technical ability to safely remove the ECU, remap on the bench and place back into the vehicle without any trace of removal is an art form and gives our customers the confidence to proceed with Black Code.

Are there risks? Well it would be a wrong to say there are none.  There are risks with everything we do in life and this is no different.  With technology based upgrades there is a balance towards safety and the achievement of what it is the customer wants.    Clearly removing the ECU from a vehicle is a delicate procedure, but one we undertake without incident on many many occasions so our experience is second to none and our skilled technicians are so at home with the process.

So what is the process?   A Technician will either come to you (mobile service) or you can visit one of our Black Code Dealer Service Centres across the UK.   The technician will identify the location of the ECU within your vehicle, normally located within easy access inside the engine area.   If the vehicle has the ECU secured using safety bolts these will be removed to allow the ECU to come freely away from the body of the vehicle and the cables disconnected.    The ECU will then be accessed by the removal of the cover, in a safe and clean environment.   The ECU will then be placed onto a positioning frame to allow the technician to place the required communication devise onto probes to allow our software to communicate with the ECU.   The ECU will be read via a laptop connected to the cable linked to the ECU.   Once the file has been read the Technician will send the file to our Technical File Writing team in Stafford.   The File Writing Team will spend time reviewing the driving style of the vehicle and take into account any modifications to the vehicle before amending the parameters within the cars memory (maps).   Our skilled file writers will amend the maps of the vehicle to improve torque, power, driveability and fuel economy in line with the customers wishes.   Once the file writers have completed their work the file will be send back to the Technician on the ground to upload the new file back into the ECU and the whole fitting process is repeated in reverse.   Our Technician will ensure the safety bolts are replaced and the vehicle is put back to the same condition the vehicle was in at the outset of the procedure.

How long does this all take?   Well we cannot guarantee a specific time but the average is no more than 1>2 hrs.

So you now know the procedure and what needs to happen to gain that extra power and or fuel economy for vehicles that need the ECU removed.   But you know we file write 1,000s of vehicles every year so we are a safe pair of hands for you to hand over one of your most prized possession.   Want to know more then contact our Technical Support Team on 0845 643 6898 or email info@black-code.co.uk and we will be happy to help you.

1)    Always ensure your car is kept in good health by regular and correct servicing

2)    Regularly check tyre pressures

3)    Switch off air conditioning if not needed

4)    Remove not needed roof / bike racks or other aerodynamic hindrances

5)    Close windows / sun roof

6)    Petrol cars generally have a sweet spot for economy around 2500 rpm and below

7)    Diesel cars generally have a sweet spot for economy around 2100 rpm and below

8)    Accelerate gently and change gear early but not labouring the engine

9)    On automatics when accelerating and the car remains in a low gear, by backing off the throttle slightly you will often allow the gearbox to change up and use torque/drop revs

10)  Anticipate road conditions / traffic and back off the throttle early coasting to a stop or slowing down rather than braking heavily.

11)   On motorways sticking to 65-70 mph will greatly aid fuel economy

12)  Allow speed to drop slightly on uphill sections / use a constant throttle opening

13)  Remember, we / the manufacturer can ensure your car is operating at maximum efficiency but the way you drive it will make the biggest difference. USE A LIGHT RIGHT FOOT!

14)  Following a remap it is natural to explore the improved performance of your vehicle. Use this as an opportunity to find how best to extract extra mpg from your own car using the above tips. We have run re mapped vehicles of many types and can normally see improvements of 5-10% and sometimes more where an ECO remap option is offered.

• If something goes wrong, are all re-maps fully insured or backed by a mechanical guarantee?
• If I am not happy with the re-map can I get my money back, and if so what are the terms?
• What happens if the vehicle gets reflashed / reset by the main dealership, will you put the re-map back on the vehicle free of charge or do I have to pay again?
• Do you keep a backup of the original settings so it can be reinstated at a later time if I needed it to be?

That’s it for the tips. I hope you’ve found them helpful.  However more can be found on our website www.black-code.co.uk or simply call one of our experienced members of the team who will be able to answer ALL your questions.  Call us on 0845 643 6898

Peter Finch, Business Manager Blackcode said ” this is the first Hyundai IX35 we have re-mapped in the network and what a challenge, but that’s technology for you.”

Phil Yeoman, seen here with Peter Finch from Blackcode collecting his car following a successful re-map and we look forward to hearing from Phil via Facebook about his experiences in the days and weeks to come.

Congratulations Phil on your win and you never-ending enjoyment from your remapped Hyundai.

BEAT SOARING FUEL PRICES

As fuel prices rise to a staggering £1.50 a litre, ex-servicemen Del and John Elesmore are promising a fairer deal for West Country drivers.

Former Army Engineering Officer Del and Royal Marine John will be on parade at Barnstaple’s Sainsbury’s store on Saturday, 10 March, to show how remapping can save motorists 15 per cent at the pumps.

Black Code is a UK wide car remapping business with branches across the UK from Scotland and Northern Ireland to South East England.

The Black Code system offers motorists the chance to cut the amount of fuel they use by up to 15 per cent while increasing engine power and torque by 35 per cent.

With an average cost of around £300, high mileage drivers can recoup the cost of a remap within three to four months when motorists opt for an economy remap.

The first £1.50 litre of diesel was spotted in late February when average diesel prices edged up to £1.43 a litre. Unleaded petrol now averages £1.35.

Del, of Bideford, North Devon, said: “Motorists have been hammered by huge fuel price increases and we want to offer people a service which will help to save people money.

 “We provide motorists with a guaranteed solution as we offer a 100 per cent refund, and return the vehicle back to standard mode, for anyone who is not satisfied with the results.”

Del and John work as mobile technicians bringing the Black Code service direct to local residents.

It is Del’s first job since leaving the Royal Electrical and Mechanical Engineers following a 24 year career which started with an engineering apprenticeship at the age of 16.

John, who served in the Royal Marines and Royal Navy for 22 years has other business interests in the South West. His wife, Jenny, is the creator and owner of Odds and Suds producing quality soap and Odds and Buds florists, both in Tavistock.

Del & John look forward to seeing you on Saturday 10th March at the Barnstaple’s Sainsbury’s store

For further information contact Del or John by phone: 0800 9994 007 | via website: www.ecuremappingdevon.co.uk | 
by email: Devon@black-code.co.uk

So you’re thinking of having your car re-mapped, you get quoted performance figures and some vague economy promises, well what happens if your not happy, this is your pride and joy we are talking about after all!

Not everyone will offer you a money back guarantee, but what should this really mean to you:

• You should be given at least 7 days, although most reputable companies will extend this to 14 to receive your money back if you are not satisfied
• Don’t just take other peoples word for it – look at the terms and conditions carefully
• If your vehicle is in warranty, this shouldn’t be a problem – reputable companies offer a supplementary warranty to avoid invalidating the manufacturers

Please CLICK HERE to view our warranty information and 14 day money back guarantee.

Make sure to watch this blog for the next installment titled: After-sales, what after sales?